We used OMX for yet another move and they were very professional and able to get the job done under tight deadlines.
The teams were utmost professionals and highly proficient in their craft. They were able to “Improvise, Adapt, and Overcome” on countless occasions throughout the process and constant gov’t “change to the changes”.
Our OMX White Glove services include trained project managers and installation teams. They bring the experience and certification you need to handle your high-end furniture and equipment. From receiving and inspection to installation and packaging and debris removal, our white glove team takes care of every detail. We handle even the most custom of requests with professionalism and precision. Our expert services are a great fit for residential and commercial interior designers, and project managers. We also work with architecture firms, art brokers, and more.
WHITE GLOVE DELIVERY & INSTALLATION SERVICES
FLEXIBLE STORAGE
Our facilities offer climate-
controlled, custom storage plans for your unique items.
controlled, custom storage plans for your unique items.
Enjoy quick access to your items with space to stage an entire room prior to installation.
CERTIFIED TEAMS
Our movers are IOMI & AMSA accredited. They are trained to handle high-value items with care, giving you peace of mind..
All installation and warehouse team members are fully uniformed, detail-oriented and provide high levels of customer service.
FULL-SERVICE
We'll receive, inspect, inventory, deliver and install your items with ease
All deliveries are conducted by our professional, uniformed delivery team from our warehouse facilities.
INVENTORY ACCESS
Our Warehouse Management
System (WMS) allows full access
and transparency to your
items 24/7.
System (WMS) allows full access
and transparency to your
items 24/7.
We offer real-time inventory access online including any packing slips, receiving paperwork and inventory photos.
DESIGNER & FINE ART
The OMX white glove team offers an extensive range of services tailored to interior designers & architects. Let us be the stewards of your fine art, antique and high-end furniture, warehousing, delivery and installation needs.
We work with you directly to bring your vision to life. Whether it’s a single piece or an entire collection, we make sure everything is managed and executed perfectly. Our air-conditioned storage provides a clean and secure space. It’s perfect for handling and storing your high-end items.
FURNITURE & APPLIANCES
Save time and money by outsourcing your warehousing needs to us. We’ll receive, store and deliver your store furniture and appliances to your customers on-demand.
ARCHITECTURE & INTERIOR DESIGN
With our furniture white glove delivery service, you can relax while we handle every detail. We work with residential and commercial interior design clients. We receive, inspect, and inventory all furniture and equipment. This includes taking photos of any damage.
Once we record items in our cloud-based Warehouse Management System (WMS), we can store them safely and securely. They can stay with us for as long as you need before final delivery. Our installation team works with the designer on-site. They make sure everything is placed exactly as needed and remove all packaging once finished.
COMMERCIAL SERVICES
We receive, inspect, and photograph for inventory all furniture, artwork, and IT/AV deliveries from the manufacturer. If we find any damage or discrepancies, we will notify you right away.
When you’re ready, our trained team will deliver and install items on your schedule. We do this with minimal disruption to your office environment. Temporary storage of your items is available until a convenient install date is determined by you.
WHY CHOOSE OMX WHITE GLOVE STORAGE
CERTIFIED MEMBERS
Our teams are highly trained and IOMI & AMSA certified in all high-end furniture installations.
UNIFORMED TEAMS
Uniformed team members (including booties and PPE) are qualified to work in any commercial or residential setting.
EXPERIENCED
Experienced in reading floor plans, installation documents and shipping/receiving records.
DETAIL-ORIENTED
All installation and warehouse team members are detail-oriented and provide high levels of customer service.
MULTI-FACETED ABILITIES
Our premium movers can handle it all. They can disconnect and reconnect PCs, pack and unpack entire offices or storage rooms, and more. You won’t need multiple specialists for different tasks.
CONCIERGE EVALUATIONS
Our concierge services include Full Replacement Valuation at no extra cost. This gives clients peace of mind, knowing their high-value items are well taken care of.
PADDED-VAN SERVICE
Feel confident knowing every item is individually wrapped, padded and secured in vehicle for transport.
SECURITY NOTIFICATIONS
We'll send you a text or email notification with photos of our crew and their estimated arrival time. This is for your security and safety.
MEET OUR WHITE GLOVE SPECIALISTS
Hakeem
move supervisor & installer
“With 26 years in the industry, I enjoy being able to do something different every day. From installations to unique jobs like taking down a $1 million chandelier at Tiffany’s – if it deals with moving, I do it!”
Scott
warehouse manager & installer
“I enjoy doing large installations with the OMX White Glove division. It’s the best feeling to walk into an empty room and leave having created something spectacular. This is especially true when working with designers.”
John
Move supervisor & installer
“With 20 years in the industry, I can see a room now and know the best way to move the furniture. Installions are always interesting and different. I’ve learned so much about furniture styles and ways to assemble them.”
FREQUENTLY ASKED QUESTIONS
Our warehouses can be accessed by our staff Monday through Friday between 8am and 5pm. We receive deliveries between 9am-4pm (8:30am at the very earliest and 4:30pm at the very latest) with no prior scheduled appointments necessary.
We have two temperature-controlled warehouses. Our first includes 10 loading dock spaces with two dock levelers in place and is fully racked. Our second includes 14 loading dock spaces with 12 dock levelers in place and is half-racked, leaving additional floor space for rent. Both warehouses can be accessed by our staff Monday through Friday between 8am and 5pm. We receive deliveries between 9am-4pm (8:30am at the very earliest and 4:30pm at the very latest) with no prior scheduled appointments necessary. When received, all items are inventoried and placed in our warehouse racks on pallets if possible, or on dedicated floor space. We charge warehouse space for all items held over 7 days, billed monthly.
All items are received and logged into our system which includes the packaging condition. Information is emailed to the customer the minute a delivery is received at one of our docks. Information is then put into our warehouse management software that includes pictures and other pertinent information pertaining to the delivery/items themselves.
Yes. If an item is received by OMX in damaged packaging, the item will be opened without customer’s request for quality inspection and brought to the customer’s attention free of charge. Customer is then responsible to report any damage to the provider/shipper.
All items remain boxed until the day of the delivery. Items are unboxed at the customer’s place of business or residence.
Yes, we offer delivery, installation and debris removal.
If an item is received damaged from a carrier, the customer will be notified by email. It is the customer’s responsibility to follow up with the shipper/vendor on how to address the item. Note that sometimes boxes may appear undamaged but may have damaged contents in them. It is the customer’s responsibility to request items be open and inspected.
We typically respond to all emails within 24 hours. We do not schedule deliveries with the end users. If it is requested that we schedule the delivery with the end user, additional admin fees will apply.
We use a program called Foxwyn for inventorying all of our items. Items are entered into Fox and organized by specific project and delivery status. Each customer receives a login and can view their current inventory at any time. They can see the day it was received, the condition of the item, quantity and shipping company. This information is also sent to customers via email as it is received by our warehouse. Each customer will have a main folder which will include any subfolders for specific projects. All white glove clients are provided a unique login where they can track inventory, see photos, check delivery status, and organize inventory to their liking.
To view our rates, click here.
WHAT OUR CUSTOMERS ARE SAYING
This was truly the easiest referral I was ever given. Thank you for working so hard for HDG.
“I wanted to tell you that our two day install was absolutely the best experience. I have done hundreds of installs and never has it gone this smoothly. The installers were all outstanding. The crew made it easy, smooth and an overall pleasure to work with them. They were as neat and careful as can be, took great care that every item was properly unwrapped (not in haste) and couldn’t be more pleasant during the stress that occurs at any install."
"I wanted to let you know how much I appreciate the OMX crew. They are always on time, dressed professionally and do whatever it takes to get the job done. Especially Kirk, who keeps everyone on track and never leaves before making sure I am completely satisfied and all trash has been removed from the site. It is an absolute joy to work with Kirk and the OMX team."
"We wanted to let you know how much we appreciate your professionalism, attention to detail, and all your help throughout our busy months. The install crew always goes above and beyond to ensure the deliveries run smoothly, and we truly appreciate their hard work. We hope to continue working together installing many more beautiful projects."
CONTACT OUR TEAM TODAY
At OMX, we pride ourselves on making complex moves feel effortless. We pay close attention to detail. This ensures that every item is handled with care. You can feel at ease throughout the entire process. From the first interaction to the final delivery, you are in good hands. We use precise techniques to guarantee everything arrives exactly as planned. An easy and stress-free experience should be standard, and that’s what we offer. Our team provides personalized service that caters to the unique needs of each project. We believe in clear communication, leaving no room for surprise. Satisfaction isn’t just a goal; it’s a promise we keep. Contact our team today to learn more about our white glove warehousing, shipping and delivery services. Our advanced warehouse management software (WMS) allows customers to manage their inventory from start to finish.
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