fbpx
Close

As an unfortunate byproduct of the nationwide labor/driver/vehicle shortage, many businesses are experiencing delays in transit on a wide variety of shipments. OMX is monitoring the situation closely and in many cases, has been able to provide direct and/or indirect resources to support efficient and effective alternatives. If you are having a difficult time finding short or long-term solutions while these shortages are being resolved, please contact us. We can help provide a variety of storage options.

Our OMX White Glove services are made up of professionally-trained project managers and installation teams to provide you an experienced and certified resource to receive, deliver and install your high-end and valuable furniture and equipment. Starting with receiving and inspection, through to final installation and removal of packaging, our white glove team handles the most custom requests with professionalism and accuracy. Our expert services are perfect for interior designers, model homes, appliance delivery and installation, architecture firms, art brokers and more. 

WHITE GLOVE DELIVERY & INSTALLATION SERVICES

employees meeting in warehouse

FLEXIBLE STORAGE

Our facilities offer climate-
controlled, custom storage plans for your unique items.
Enjoy quick access to your items with space to stage an entire room prior to installation.
OMX moving team

CERTIFIED TEAMS

Our movers are IOMI & AMSA accredited and trained to provide our clients peace of mind of handling their high-value items.
All installation and warehouse team members are detail-oriented and provide high levels of customer service.
OMX movers assembling conference table

FULL-SERVICE

We'll receive, inspect, inventory, deliver and install your items with ease
All deliveries are conducted by our professional, uniformed delivery team from our warehouse facilities.
woman taking inventory

INVENTORY ACCESS

Our Warehouse Management
System (WMS) allows full access
and transparency to your
items 24/7.
We offer real-time inventory access online including any packing slips, receiving paperwork and inventory photos.
designer chair

DESIGNER & FINE ART

The OMX white glove team offers an extensive range of services tailored to interior designers & architects. Let us be the stewards of your fine art, antique and high-end furniture, warehousing, delivery and installation needs. We’ll work with you directly to ensure we perfectly manage and execute your vision, whether it’s for a single piece or an entire collection. Our air conditioned storage conditions offer a clean and secure environment for the handling and storing of your high-end items. 

FURNITURE & APPLIANCES

Save time and money by outsourcing your warehousing needs to us. We’ll receive, store and deliver your store furniture and appliances to your customers on-demand.

ARCHITECTURE & INTERIOR DESIGN

We work with many residential and commercial interior design clients to receive, inspect and inventory (including photos of any damage) all furniture, household goods and equipment. Once recorded in our cloud-based Warehouse Management System (WMS), we can safely and securely store items as long as needed prior to final delivery. Our installation team will work with the designer on-site to ensure everything is placed exactly as required, removing all packaging upon completion.

COMMERCIAL SERVICES

We will receive, inspect and inventory all furniture, artwork and IT/AV deliveries from the manufacturer and notify you immediately of any damage or discrepancies. When ready, our trained team will deliver and install items at your schedule with little disruption to your office environment. Temporary storage of your items is available until a convenient install date is determined by you.

designer lamp

WHY CHOOSE OMX WHITE GLOVE

CERTIFIED MEMBERS

Our teams are highly trained and IOMI & AMSA certified in all high-end furniture installations.

UNIFORMED TEAMS

Uniformed team members (including booties and PPE) are qualified to work in any commercial or residential setting.

EXPERIENCED

Experienced in reading floor plans, installation documents and shipping/receiving records.

DETAIL-ORIENTED

All installation and warehouse team members are detail-oriented and provide high levels of customer service.

MULTI-FACETED ABILITIES

Our premium movers can do everything from pc disconnect/reconnect, packing/unpacking entire offices or storage rooms, etc without the need for several different types of specialists.

CONCIERGE EVALUATIONS

Our concierge services include Full Replacement Valuation at no extra charge so clients can rest assured knowing they are in good hands and their high-value items are taken care of.

PADDED-VAN SERVICE

Feel confident knowing every item is individually wrapped, padded and secured in vehicle for transport.

SECURITY NOTIFICATIONS

We'll send you a text/email notification with photos of our crew and an ETA of their on-site arrival for your security and safety.

MEET OUR WHITE GLOVE SPECIALISTS

Hakeem

move supervisor & installer

“With 26 years in the industry, I enjoy  being able to do something different every day. From installations to unique jobs like taking down a $1 million chandelier at Tiffany’s – if it deals with moving, I do it!”

Scott

warehouse manager & installer

“I enjoy doing large installations with the OMX White Glove division. It’s the best feeling to walk into an empty room and leave having created something spectacular – especially when working with designers.”

John

Move supervisor & installer

“With 20 years in the industry, I can see a room now and know the best way to move the furniture. Installions are always interesting and different. I’ve learned so much about furniture styles and ways to assemble them.”

FREQUENTLY ASKED QUESTIONS

We have two temperature-controlled warehouses. Our 25,000 square foot warehouse includes 10 loading dock spaces with two dock levelers in place. Our 11,000 square foot warehouse includes 2 loading dock spaces. Both warehouses are fully racked and can be accessed by our staff Monday through Friday between 8am and 5pm. We receive deliveries between 9am-4pm (8:30am at the very earliest and 4:30pm at the very latest) with no prior scheduled appointments necessary. When received, all items are inventoried and placed in our warehouse racks on pallets if possible, or on dedicated floor space. We charge warehouse space for all items held over 14 days, billed monthly.

All items are received and logged into our system which includes the packaging condition. Information is emailed to the customer the minute a delivery is received at one of our docks. Information is then put into our warehouse management software that includes pictures and other pertinent information pertaining to the delivery/items themselves. 

Customer will immediately be alerted by email (along with a photo of the boxed item) if an item is received in a damaged box. If you’d like us to open and check the item fully, you may request a thorough inspection.

All items remain boxed until the day of the delivery. Items are unboxed at the customer’s place of business or residence.

Yes, we offer delivery, installation and debris removal.

 

If an item is received damaged from a carrier, the customer will be notified by email. It is the customer’s responsibility to follow up with the shipper/vendor on how to address the item. Note that sometimes boxes may appear undamaged but may have damaged contents in them. It is the customer’s responsibility to request items be open and inspected. 

We typically respond to all emails within 24 hours. We do not schedule deliveries with the end users. If it is requested that we schedule the delivery with the end user, additional admin fees will apply. 

We use a program called Sortly for inventorying all of our items. Items are entered into Sortly and organized by specific project and delivery status. Each customer receives a login and can view their current inventory at any time. They can see the day it was received, the condition of the item, quantity and shipping company. This information is also sent to customers via email as it is received by our warehouse. Each customer will have a main folder which will include any subfolders for specific projects. All white glove clients are provided a unique login where they can track inventory, see photos, check delivery status, and organize inventory to their liking. To view a short video explaining Sortly, click here.

To view our rates, click here

WHAT OUR CUSTOMERS ARE SAYING

CONTACT OUR TEAM TODAY

Contact our team today to learn more about our white glove warehousing, shipping and delivery services. Our state-of-the-art warehouse management software (WMS) enables all customers to manage their inventory from start to finish.


Customer Reviews

Office Movers Express

Customer Reviews

Myrna Y. November 2022

NCRP
"I was very impressed with our walkthrough experience with Tim and was sold on using OMX. Our move went great without any issues at all!"

Joseph I. October 2022

ICR, Rudiger & Green
"The OMX team was absolutely professional. They took great care to make sure everything was moved quickly and without damage. I cannot compliment them highly enough!"

Melinda W. October 2022

Blue Origin
"I can highly recommend the team at Office Movers Express! They did a great job. They were careful and courteous, asking where we needed things placed and moving things around to ensure we were happy. It was a great crew!"

Lori S. September 2022

MSA Interiors LLC
"I wanted to let you know how much I appreciate the OMX crew. They are always on time, dressed professionally and do whatever it takes to get the job done. An absolute joy to work with."

Trinna S. September 2022

Stinson LLP
"Mary Anne and the OMX team's customer service are top notch! They were very professional and courteous. I'll be reaching out on our next move."

Kristen E. September 2022

Property Management Account Services
"Tim and his team went above and beyond to help move furniture and assist with office layout configurations when we ran into the unexpected. It was a super long day and OMX was very professional and helpful."

Diana H. August 2022

Freedom Home Care
"Thank you for taking care of our relocation. It was the best moving experience I've ever had. Hakeem and the team did a great job."

Ashley V. August 2022

Valneva
"The movers were fast, nice and professional. OMX is super customer oriented and the communication is great."

Mike P. August 2022

BTW Images
"The move experience was fantastic and the movers were very helpful with getting everything set up in our new space. Thank you for being flexible with our tight timeline."

Jane K. August 2022

Porter Hayden
"We truly appreciate the professionalism involved and have recommended your services to another tenant in our building. Very good overall experience."
Read more...