fbpx
Close

Our OMX White Glove services are made up of professionally-trained project managers and installation teams to provide you an experienced and certified resource to receive, deliver and install your high-end and valuable furniture and equipment. Starting with receiving and inspection, through to final installation and removal of packaging, our white glove team handles the most custom requests with professionalism and accuracy. Our expert services are perfect for interior designers, model homes, appliance delivery and installation, architecture firms, art brokers and more. 

WHITE GLOVE DELIVERY & INSTALLATION SERVICES

employees meeting in warehouse

FLEXIBLE STORAGE

Our facilities offer climate-
controlled, custom storage plans for your unique items.
Enjoy quick access to your items with space to stage an entire room prior to installation.
OMX moving team

CERTIFIED TEAMS

Our movers are IOMI & AMSA accredited and trained to provide our clients peace of mind of handling their high-value items.
All installation and warehouse team members are detail-oriented and provide high levels of customer service.
OMX movers assembling conference table

FULL-SERVICE

We'll receive, inspect, inventory, deliver and install your items with ease
All deliveries are conducted by our professional, uniformed delivery team from our warehouse facilities.
woman taking inventory

INVENTORY ACCESS

Our Warehouse Management
System (WMS) allows full access
and transparency to your
items 24/7.
We offer real-time inventory access online including any packing slips, receiving paperwork and inventory photos.
designer chair

DESIGNER & FINE ART

The OMX white glove team offers an extensive range of services tailored to interior designers & architects. Let us be the stewards of your fine art, antique and high-end furniture, warehousing, delivery and installation needs. We’ll work with you directly to ensure we perfectly manage and execute your vision, whether it’s for a single piece or an entire collection. Our air conditioned storage conditions offer a clean and secure environment for the handling and storing of your high-end items. 

FURNITURE & APPLIANCES

Save time and money by outsourcing your warehousing needs to us. We’ll receive, store and deliver your store furniture and appliances to your customers on-demand.

ARCHITECTURE & INTERIOR DESIGN

We work with many residential and commercial interior design clients to receive, inspect and inventory (including photos of any damage) all furniture, household goods and equipment. Once recorded in our cloud-based Warehouse Management System (WMS), we can safely and securely store items as long as needed prior to final delivery. Our installation team will work with the designer on-site to ensure everything is placed exactly as required, removing all packaging upon completion.

COMMERCIAL SERVICES

We will receive, inspect and inventory all furniture, artwork and IT/AV deliveries from the manufacturer and notify you immediately of any damage or discrepancies. When ready, our trained team will deliver and install items at your schedule with little disruption to your office environment. Temporary storage of your items is available until a convenient install date is determined by you.

designer lamp

WHY CHOOSE OMX WHITE GLOVE

CERTIFIED MEMBERS

Our teams are highly trained and IOMI & AMSA certified in all high-end furniture installations.

UNIFORMED TEAMS

Uniformed team members (including booties and PPE) are qualified to work in any commercial or residential setting.

EXPERIENCED

Experienced in reading floor plans, installation documents and shipping/receiving records.

DETAIL-ORIENTED

All installation and warehouse team members are detail-oriented and provide high levels of customer service.

MULTI-FACETED ABILITIES

Our premium movers can do everything from pc disconnect/reconnect, packing/unpacking entire offices or storage rooms, etc without the need for several different types of specialists.

CONCIERGE EVALUATIONS

Our concierge services include Full Replacement Valuation at no extra charge so clients can rest assured knowing they are in good hands and their high-value items are taken care of.

PADDED-VAN SERVICE

Feel confident knowing every item is individually wrapped, padded and secured in vehicle for transport.

SECURITY NOTIFICATIONS

We'll send you a text/email notification with photos of our crew and an ETA of their on-site arrival for your security and safety.

MEET OUR WHITE GLOVE SPECIALISTS

Hakeem

move supervisor & installer

“With 26 years in the industry, I enjoy  being able to do something different every day. From installations to unique jobs like taking down a $1 million chandelier at Tiffany’s – if it deals with moving, I do it!”

Scott

warehouse manager & installer

“I enjoy doing large installations with the OMX White Glove division. It’s the best feeling to walk into an empty room and leave having created something spectacular – especially when working with designers.”

John

Move supervisor & installer

“With 20 years in the industry, I can see a room now and know the best way to move the furniture. Installions are always interesting and different. I’ve learned so much about furniture styles and ways to assemble them.”

FREQUENTLY ASKED QUESTIONS

We have two temperature-controlled warehouses. Our 25,000 square foot warehouse includes 10 loading dock spaces with two dock levelers in place. Our 11,000 square foot warehouse includes 2 loading dock spaces. Both warehouses are fully racked and can be accessed by our staff Monday through Friday between 8am and 5pm. We receive deliveries between 9am-4pm (8:30am at the very earliest and 4:30pm at the very latest) with no prior scheduled appointments necessary. When received, all items are inventoried and placed in our warehouse racks on pallets if possible, or on dedicated floor space. We charge warehouse space for all items held over 14 days, billed monthly.

All items are received and logged into our system which includes the packaging condition. Information is emailed to the customer the minute a delivery is received at one of our docks. Information is then put into our warehouse management software that includes pictures and other pertinent information pertaining to the delivery/items themselves. 

For an additional charge, we can open and inspect singular items or 10% of multiple items. 

All items remain boxed until the day of the delivery. Items are unboxed at the customer’s place of business or residence.

Yes, we offer delivery, installation and debris removal.

 

If an item is received damaged from a carrier, the customer will be notified by email. It is the customer’s responsibility to follow up with the shipper/vendor on how to address the item. Note that sometimes boxes may appear undamaged but may have damaged contents in them. It is the customer’s responsibility to request items be open and inspected. 

We typically respond to all emails within 24 hours. We do not schedule deliveries with the end users. If it is requested that we schedule the delivery with the end user, additional admin fees will apply. 

We use a program called Sortly for inventorying all of our items. Items are entered into Sortly and organized by specific project and delivery status. Each customer receives a login and can view their current inventory at any time. They can see the day it was received, the condition of the item, quantity and shipping company. This information is also sent to customers via email as it is received by our warehouse. Each customer will have a main folder which will include any subfolders for specific projects. All white glove clients are provided a unique login where they can track inventory, see photos, check delivery status, and organize inventory to their liking. To view a short video explaining Sortly, click here.

To view our rates, click here

WHAT OUR CUSTOMERS ARE SAYING

CONTACT OUR TEAM TODAY

Contact our team today to learn more about our white glove warehousing, shipping and delivery services. Our state-of-the-art warehouse management software (WMS) enables all customers to manage their inventory from start to finish.

Scroll Up

Customer Reviews

Office Movers Express

Customer Reviews

Kay K. December 2021

Barbara Bush Foundation
"I wanted to thank you for sending a great group of men to move us – they were wonderful!"

George B. December 2021

Mintzer Sarowitz Zeris Ledva & Meyers
"I wanted to compliment the crew that you sent to handle our move. The project manager, supervisor and the entire crew did a great job. They were all a pleasure to work with. The team leads kept us informed during the entire process. Every single member of the crew was very respectful, courteous and polite throughout the move. The group worked extremely well with each other and us to address the few curveballs that the space threw at us as far as getting things to fit in some tight areas. Requests to move certain items after they had already been set in place were happily accommodated without any reluctance. The entire crew should be commended."

Mary H. December 2021

American College Health Association
"I can’t say enough about how wonderful the team from OMX was to work with. Every single person involved in the move was helpful, professional, kind, and patient – even when I didn’t have answers to questions that I should have. There were many times throughout our three days together that frustration could have taken over, but the OMX team was always calm and willing to troubleshoot a solution to an unexpected challenge. This is our second move with OMX and I wouldn’t want to do another move without them. A big thank you to your wonderful crew – they’re the best!"

Michael B. November 2021

Law Offices of Brown & Brown
"Everything went great. My coworkers and I were very impressed with the speed, efficiency, and care that was shown by the OMX moving crew."

Midhat P. September 2021

District Capital Partners
"Our move yesterday was great! I don’t think many people can say that about a move but the guys were efficient, communicative, polite, and all around awesome. I really appreciate you making this a smooth process."

Jonathan A. September 2021

Orrick
"Thank you very much for the great service your team provided. We were changing plans and re-thinking things and your team helped us find solutions. Looking forward to working with you again!"

Tom K. September 2021

Visit Alexandria
"I wanted to let you know what a great job your crew did yesterday. Just really warm, helpful and efficient. The move went smoothly on both ends and they even added an extra stop for us when requested, and helped our CEO rearrange her office to accommodate a piece of furniture that initially seemed not to fit. Just a great experience all around. I will definitely recommend OMX to others. Well done and thanks!"

George H. September 2021

Mission Square Retirement
"I want to send a special thank you to the entire OMX team. I truly value all of your hard work and excellent customer service! You guys are always willing to go above and beyond. I look forward to having your team back onsite very soon."

Jennifer A. September 2021

Hogan Lovells
"I’ve managed countless moves for Hogan Lovells and this was one of the smoothest moves, if not the smoothest move I have ever been involved with. Trust was the most important factor for choosing OMX. There were a lot of moving parts to our move (things to dispose of, other things to be donated) and OMX handled all of this accurately and easily."

David M. August 2021

US Dept. of Homeland Security
"I have to say your OMX team was unbelievable. They were professional, responsive, hard-working, and above all, they were the best. All of my personnel were grateful for your team’s work. I would highly recommend your company to any agency that has to move. Thank you again."
Read more...