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Industry

Higher Education

Company Size

50+

Type of Move

Lab & Medical Relocation

The Challenge

From Bayview Medical Center in Baltimore to the National Institutes of Health (NIH), sensitive lab equipment, electron microscope, testing equipment as well as bio samples and specimens had to be moved. Not only that, but they had to be specially transported in special containers to maintain ultra-low temperatures while in transit.

 

The Solution 

Among the items moved there were 27 enclosed testing units on rolling racks. Each unit had sensitive electronics inside, so our team devised a plan to carefully fill each unit with clean poly fill material to prevent the possibility of damage or impact to the equipment during transportation. There additionally were active research materials including temperature-sensitive bio samples that were being stored in two sub-zero freezers. The freezers were not mobile, so they carefully transferred the bio samples into several “strong box” stainless steel insulated containers packed with refrigerants to maintain the needed ultra-low temperatures. A Temperature Control Monitor was utilized for real-time monitoring while in transit.

 

Results

Our team was on time and efficient on the day-of the move. They were also acknowledged by the client for the care, understanding and patience that went into the wrapping and moving of sensitive equipment.  Everything was transported and moved successfully, so much so that the client left us saying, “Thanks again for everything and I will definitely recommend OMX to any colleagues in need of moving services.”.  


Customer Reviews

Office Movers Express

Customer Reviews

Jailyn D. January 2023

Smith Dawson & Andrews
"The team you sent did an excellent job! I can't sing their praises enough. They were kind, professional and super efficient. We will definitely be using your services again!"

Connie C. January 2023

Federal Title & Escrow Company
"I'd like to take this opportunity to commend your team. They were very professional and responsive, and I was duly impressed. Whenever we asked them to prioritize or adapt something, they would so right away. It was a lot of moving parts and they juggled them quite effectively. As someone who's spent more than a decade in customer service, I recognize good people when I see them!"

Myrna Y. November 2022

NCRP
"I was very impressed with our walkthrough experience with Tim and was sold on using OMX. Our move went great without any issues at all!"

Joseph I. October 2022

ICR, Rudiger & Green
"The OMX team was absolutely professional. They took great care to make sure everything was moved quickly and without damage. I cannot compliment them highly enough!"

Melinda W. October 2022

Blue Origin
"I can highly recommend the team at Office Movers Express! They did a great job. They were careful and courteous, asking where we needed things placed and moving things around to ensure we were happy. It was a great crew!"

Lori S. September 2022

MSA Interiors LLC
"I wanted to let you know how much I appreciate the OMX crew. They are always on time, dressed professionally and do whatever it takes to get the job done. An absolute joy to work with."

Trinna S. September 2022

Stinson LLP
"Mary Anne and the OMX team's customer service are top notch! They were very professional and courteous. I'll be reaching out on our next move."

Kristen E. September 2022

Property Management Account Services
"Tim and his team went above and beyond to help move furniture and assist with office layout configurations when we ran into the unexpected. It was a super long day and OMX was very professional and helpful."

Diana H. August 2022

Freedom Home Care
"Thank you for taking care of our relocation. It was the best moving experience I've ever had. Hakeem and the team did a great job."

Ashley V. August 2022

Valneva
"The movers were fast, nice and professional. OMX is super customer oriented and the communication is great."
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