We used OMX for yet another move and they were very professional and able to get the job done under tight deadlines.
The teams were utmost professionals and highly proficient in their craft. They were able to “Improvise, Adapt, and Overcome” on countless occasions throughout the process and constant gov’t “change to the changes”.
Industry
Education
Company Size
1,000+
Type of Move
Medical/Lab Relocation
The Challenge
With the University of the District of Columbia’s medical lab relocation coming up, the move company they originally partnered with didn’t seem experienced enough to safely move their special equipment. As a current working and student-training medical lab, especially for covid specific patients, the upmost experts were needed to perform their relocation. With feelings of unease, one of their other vendors recommended Office Movers Express as the more appropriate choice. Specialty items including infant incubators, digital microscopes with cameras, fume hoods, ventilators, mannequins, subzero freezers, lab glassware, hospital beds and other associated items. All this equipment was not only expensive but highly fragile and some hazardous requiring great care during transport.
The Solution
With decades of experience in moving lab equipment and chemicals, OMX performed a site visit to survey their needs. Having moved a similar lab at Howard University, the lab director and head doctor confidently backed OMX for the job. OMX got to work and packed all items and equipment with antistatic bubble wrap and transported in an air-ride truck to ensure little to no movement of the items during transport. There was a specialty trained crew who only handled the chemicals, packed them individually in non-flammable materials with security seals and transported them separately. The movers were masked, gloved, and wore protective clothing during the whole process to ensure their safety. They even created a dedicated path in and out of the building to prevent run-ins or cross contamination within the building. In addition to the lab move, OMX was also responsible for relocating 30 workstations and disassembled 18 hospital beds to move to an additional location.
Results
UDC expressed their gratitude to OMX saying they brought the expertise and peace of mind to an otherwise unusually complicated move. The OMX project manager was an incredible support to their team and provided thorough communication from initial site visit to the end of their move. Nothing was damaged during the whole process, and they plan to use OMX again being pleased with the customer service and detailed proposal.