Case Study - USUHS

Industry

Higher Education

Company Size

50+

Type of Move

Lab & Medical Relocation

The Challenge

From Bayview Medical Center in Baltimore to the National Institutes of Health (NIH), sensitive lab equipment, electron microscope, testing equipment as well as bio samples and specimens had to be moved. Not only that, but they had to be specially transported in special containers to maintain ultra-low temperatures while in transit.

The Solution

Among the items moved there were 27 enclosed testing units on rolling racks. Each unit had sensitive electronics inside, so our team devised a plan to carefully fill each unit with clean poly fill material to prevent the possibility of damage or impact to the equipment during transportation. There additionally were active research materials including temperature-sensitive bio samples that were being stored in two sub-zero freezers. The freezers were not mobile, so they carefully transferred the bio samples into several “strong box” stainless steel insulated containers packed with refrigerants to maintain the needed ultra-low temperatures. A Temperature Control Monitor was utilized for real-time monitoring while in transit.

Results

Our team was on time and efficient on the day-of the move. They were also acknowledged by the client for the care, understanding and patience that went into the wrapping and moving of sensitive equipment. Everything was transported and moved successfully, so much so that the client left us saying, “Thanks again for everything and I will definitely recommend OMX to any colleagues in need of moving services.”.

Andrew B. November 2023

The Armstrong Company

"It's such a pleasure to work with professionals that go the extra mile to make sure every move is as prefect as it can be. Thank you OMX for your commitment to Excellence!"

Nicole R. November 2023

Arrow Bookkeeping

"They really put our minds at ease and even made our move fun! Tim and his team were knowledgeable, friendly, professional and patient."

Mary S. November 2023

WETA Public Media

"We've been return customers for years because of quality service and a great team. Always careful in handling items, hard-working, proactively asking questions, raising better solutions, following our security protocols and easy to work with. Thank you!"

Daja C. October 2023

Integrated Community Services

"The team at OMX exceeded all of our expectations. It's clear they value their customers and prioritize effective communication. They went above and beyond."

Andrea A. August 2023

WMATA

"I want to thank your team for helping us move the office furniture to the various WMATA locations. The movers did an excellent job and were very professional. They also did a great job taking safety precautions and were very accommodating to the WMATA staff."

Adrian W. August 2023

Burke & Herbert Bank

"Our project went very, very well thanks to the team at OMX. Extending my appreciation to all involved!"

Pennie M. May 2023

Stein Mitchell

"I am so glad I picked you guys as my movers, you were perfect."

Cheryl H. May 2023

US Department of Education

"The OMX crews were properly badged, fully informed as to the scope of work, and were given the necessary equipment and information to do the job in a professional manner. A job well done by all."

Dawn D. May 2023

Dynamic Design Enterprises

"The OMX team assigned to our relocation did an outstanding job. Everything on site was amazing! Tim and Mary Anne were wonderful with communicating clearly about what to expect during our move and answering all of our questions. What a great team of hard working folks at Office Movers Express - we were so impressed."

David T. January 2023

Tobin, O'Conor & Ewing

"Everything was great from start to finish. The moving team was very courteous and we appreciated your responsiveness throughout the whole experience."