The Complete Guide to Finding a Receiving Company

1. First and foremost, visit the warehouse for a walk-through and meet the team

● Call ahead to make an appointment.

● Walk through the warehouse and be observant. Is it climate controlled? What type of security measures do they have in place? Is it entirely equipped to meet your business needs?

● Meet the team face-to-face. This is the best way to find out if personalities align and how you’ll work together in the future.

2. Ask questions!

During your visit to the warehouse, don’t be afraid to ask questions. How do they stay organized? What experience do they have? What services do they offer? How do they handle paperwork? If something is damaged, or an issue arises, how do they make it right? Knowing the exact details of how the warehouse is run and how they will handle your items is extremely important. A professional and dedicated company like OMX will go above and beyond to rectify any situation.

3. Are their employees certified?

Highly trained employees make all the difference. At OMX, our team members are all IOMI & AMSA certified and experienced in reading floor plans, installation documents and shipping/receiving records.

4. Does the company offer white glove delivery and installation services?

A quality company will offer services such as white glove delivery, where your items are received, inspected, inventoried, and installed by a highly trained professional. This is OMX’s specialty.

5. What does their warehouse offer?

Having multiple options like short and long-term storage, secure storage options, cross-docking and same-day delivery within certain areas, as well as a fast pick up with no exit fees, means the difference between a basic receiving company and a great one.

6. Can you access your inventory at all times?

OMX gives you the ability to view your inventory through their Warehouse Management System. This means you have full access and transparency to your items 24/7, including packing slips, receiving paperwork and inventory photos.

7. Does the company offer any additional services?

At OMX, you get the benefit of added services such as security notifications, padded-van service, concierge evaluations, and uniformed team members with multi-faceted abilities.

Choosing the right receiving company may be tricky, but when you select OMX, you cannot go wrong. A quality receiving company will always give you full transparency, offer multiple phenomenal service options, and have certified employees. A trusted quality receiving company will also give you full transparency, offer multiple phenomenal service options, have capable, trusted team members, and provide you with the peace of mind you cannot find elsewhere.

Don’t hesitate to reach out to our friendly and knowledgeable customer service team to get you into the right hands today! Check out what our other customers have said about us. We’d love to hear from you.